1. Accepted Payment Methods

StoreDXB accepts a variety of payment methods to make your shopping experience easy and convenient. Available payment options may include major credit and debit cards such as Visa, MasterCard, and other supported cards, online payment methods, and Cash on Delivery where available.

Payment options may vary depending on your location, order value, product type, and delivery area.

2. Cash on Delivery

Cash on Delivery may be available for eligible orders across selected areas in the UAE. If Cash on Delivery is available for your order, it will be shown as a payment option during checkout.

Please make sure your contact number and delivery address are correct to avoid delays or order cancellation.

3. Payment Security

Your payment security is important to us. Online payments are processed through secure and encrypted payment gateways. StoreDXB does not store your full credit card or debit card details on our website servers.

For your safety, please do not share your card details, OTP, banking passwords, or sensitive payment information with anyone.

4. Currency

All prices listed on StoreDXB are shown in the website’s displayed currency, unless otherwise stated. For UAE customers, prices are generally displayed in AED.

If your bank or card provider uses another currency, they may apply exchange rates, conversion charges, or additional bank fees. StoreDXB is not responsible for bank conversion charges or third-party fees.

5. Payment Confirmation

After successful payment, you will receive an order confirmation through the website, email, SMS, WhatsApp, or another available communication method. If your payment is successful but you do not receive confirmation, please contact our support team with your order details.

6. Failed or Pending Payments

If your payment fails, is declined, or remains pending, your order may not be processed until payment is successfully completed. In some cases, your bank may temporarily hold the amount and release it automatically according to their processing time.

7. Payment Disputes

If you notice an incorrect charge, duplicate payment, or suspicious transaction, please contact StoreDXB support immediately. We recommend contacting us before opening a dispute with your bank so we can review the issue and help resolve it quickly.

8. Taxes & Charges

Applicable taxes, delivery charges, Cash on Delivery fees, or any other charges will be shown during checkout before you confirm your order. The final amount payable will be displayed clearly before order placement.